Dentistry for you

Patient complaints procedure

It’s really important to us that we meet your needs and exceed your expectations. We try and ensure that all of our patients are pleased with their experience of our service. We take any concerns a patient may have very seriously.

So if you have an issue you wish to raise regarding any aspect of your care, please let us know. The complaints process for each practice can be found at the practice reception. Alternatively please email to receive the complaints process electronically.

We operate a customer complaints procedure in accordance with National Guidelines. We hope that all complaints can be resolved quickly and easily with the person concerned. If, however, you wish to discuss your complaint in more detail please contact our practice manageress for more information and for the complaints procedure. Alternatively, you can click here to send in your request.

Patient satisfaction is very important to us

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