Testimonials from patients & staff

I am 6 months pregnant and have had the most unbearable pain all week. I phoned Kelvedon dentist and they fit me in as an emergency. I went in on the Wednesday and was given antibiotics for an infection and told I’d need root canal. By yesterday it had got worse and I phoned back, the receptionist (I didn’t get her name, but she had an accent) was so lovely and helpful and said she’d speak to a dentist and call me straight back. She did and I got an appointment for yesterday evening.

The dentist I saw (didn’t get his name either!) but hopefully you can get his name from my records, was amazing. He was very honest and said the procedure would be painful as the infection was so bad which I appreciated. It was awful! But thoughtout he was so kind, caring and patient. I really felt in that awful moment I was in the best hands.

I know how busy you must all be trying to catch up from the last year or so and I really didn’t want it to go unnoticed how lovely all of the staff have been to me, particularly the receptionist I mentioned who is an absolute credit to the business and the dentist, who was just the most friendly and kindest person I could have wanted to do this procedure.

Please pass on my thanks to them."

This experience has been made extremely easier for me due to the practitioners I had the pleasure in making my Invisalign journey as success as it has been."

I am absolutely terrified of the dentist but Ali and Emma made me feel more comfortable than I ever have previously, as both were so kind and gentle.

Please would you pass on my thanks to them both and to Nicole for so patiently taking me through the practice."

From the receptionist who knew I was very nervous and alleviated my fears, to the dental nurses who were very supportive, and to Mr Patel who put up with my nervousness , and explained everything he was doing. My new tooth is great and blends in so well with my others that nobody has noticed it’s back!

I am very, very pleased with the result.

Thank you all for a great experience, from a patient that suffers severe dentophobia."

Thank you so much!"

"Hi , not sure if this is the right place to email but I just wanted to Express my gratitude for the service we recieved yesterday Sunday 9th August

My 11 year old daughter Sophie had been sobbing in agony with an infection in her tooth and nothing was stopping the pain, After feeling like no one was listening or wanting to help us my husband contacted the Maldon surgery .The receptionist was extremely caring and listened to my husband explaining all the ins and outs aswell as how upset I had got due to the distress my daughter was in, A dentist phoned us back within a couple of mins and after explaining decided my daughter needed antibiotics due to an infection especially as painkillers were not helping, Living in southend it was then arranged for the prescription to be sent through to our local pharmacy save us travelling to pick it up.We managed to get 3 doses into our daughter through the course of the day and night and from 2 o’clock this morning she finally managed to have 10 hrs of solid sleep without the constant pain.

I just wanted to say I am so grateful to these 2 ladies for taking the time to listen and reassure us that someone wanted to help and didnt make us feel like we were a burden, I can only imagine it has been an extremely hard time for everyone with all things going on and their empathy and time really helped us yesterday. I hope our thanks could be passed on to them

Thank you for your time"

"I would like to thank and praise your wonderful dentist Nadyn and her nurse Paulina at Mid Essex Dental in Kelvedon.

I have been attending your Kelvedon dental surgery over the last couple of months getting my broken and infected tooth sorted and having a crown fitted which was completed today.

I must say I have never met such a kind, caring and professional person such as Nadyn. She fully explained to me what she was doing at each appointment. I felt fully at ease under her care and felt that she really cared for me as a patient. Something which is really lacking in today’s busy world.

Her nurse Paulina was as equally lovely and always looked after me whilst she assisted Nadyn.

Kindly pass on to them how impressed and grateful I am to them for their care and expert hard work in getting my tooth sorted.

They are both as asset to your company.

I have, and will continue to recommend you based solely on the care and excellent service I have received."

"I was much worried when i came here. But when my surgeon started to speak to me, all of my worries flew away. It is really appreciated, the attitude and the care given to me by my dentist. Thank you so much sir!"

"Most amazing experience after a traumatic attempted extraction yesterday. Cannot recommend enough. Thank you so much!"

"Had & Summer were superb. Very professional. Job well done! Thank you so much"